Operations & Planning



Sales and Marketing have long leveraged analytics to gain a competitive edge. Today, its use has expanded significantly across other departments like HR and Finance, as leadership teams increasingly recognize the impact of data-driven decision-making.

What "Analytics for Operations & Planning" entails can vary widely between organizations — from demand forecasting and people analytics to IoT, workforce planning, predictive maintenance, and supply chain efficiency. These needs are highly specific, as each business operates in its own unique context.

Tackling planning challenges requires solutions that combine the right mix of forecasting and optimization techniques. AI-powered, self-learning systems open up new, innovative ways for businesses to approach operations and drive continuous improvement.

Operations analytics

  • IoT & Sensor Analytics
  • Predictive Maintenance
  • Resource Optimization
  • Contact Center Analytics
  • Store Operations Analytics
  • Fraud Analytics

Supply chain analytics

  • Demand Forecasting
  • Sales and Shipments Forecasting
  • Inventory Management
  • Geo-spatial Analysis
  • Network Planning
  • Fleet and Logistics

People analytics

  • Labor Optimization
  • Workforce Planning
  • Sales Force Mapping
  • Learning Effectiveness
  • Employee Lifecycle